Do you have an early departure fee?
There is an early departure fee. If you reserved a refundable rate, simply inform us at check-in or before, and we can adjust your departure date with a fee. If you pre-paid your room through another company, booked a non-refundable rate, or do not change your reservation by arrival time, there will be a fee for departing early.
Do you have connecting rooms?
Yes; please request connecting rooms when making your reservation.
Is my identification or passport required at check in?
We do require Photo ID at the time of check-in for all reservations.
transportation / direction
Where is your hotel located?
We are located in Kuningan, Jakarta at:
Jl. Rasuna Kav. C-22 Jakarta 12940 – Indonesia.
Phone: +6221 5016 2828
Fax: +6221 5016 2929
What are the closest transportation stops?
Bus: The closest bus stop is the Plaza Festival Trans Jakarta Shelter.
Train: The closest train stops are the Cawang and Tebet Stations.
Do you offer shuttle service from the airport?
Yes, a shuttle service is available for an additional fee. Fare based town car transportation can be arranged through our Concierge by calling +6221 2954 3030. Alternate taxi options are also available from the airport to downtown Jakarta.
How do I get to JS Luwansa Hotel and Convention Center?
Please visit our Location & Directions page.
Do you have free internet in the hotel?
Yes, we offer complimentary Wi-Fi access in all rooms.
Do you have a swimming pool/gym?
Our swimming pool located on the fifth floor of the hotel, and provides a peaceful sanctuary here in the heart of Kuningan, in Jakarta’s Golden Triangle.
Our spa and fitness center is also located on the fifth floor of the hotel, and offers state-of-the-art equipment, health club facilities, and massage therapy.
What are the dining options in the hotel?
We offer several options:
- Olam All Day Dining
- Kamiya Japanese Restaurant
- Chill Bar and Lounge
Please visit our Dining page for more information.