JS Luwansa Hotel and Convention Center Frequently Asked Questions

Have a question about JS Luwansa Hotel and Convention Center? Peruse our FAQs below, and let us know if you need any additional information!

  • reservations

    Do you have an early departure fee?

    There is an early departure fee. If you reserved a refundable rate, simply inform us at check-in or before, and we can adjust your departure date with a fee. If you pre-paid your room through another company, booked a non-refundable rate, or do not change your reservation by arrival time, there will be a fee for departing early.

    Do you have connecting rooms?

    Yes; please request connecting rooms when making your reservation.

    Is my identification or passport required at check in?

    We do require Photo ID at the time of check-in for all reservations.

  • transportation / direction

    Where is your hotel located?

    We are located in Kuningan, Jakarta at:
    Jl. Rasuna Kav. C-22 Jakarta 12940 – Indonesia.
    Phone: +6221 5016 2828
    Fax: +6221 5016 2929
    Email:info@jsluwansa.com

    What are the closest transportation stops?

    Bus: The closest bus stop is the Plaza Festival Trans Jakarta Shelter.
    Train: The closest train stops are the Cawang and Tebet Stations.

    Do you offer shuttle service from the airport?

    Yes, a shuttle service is available for an additional fee. Fare based town car transportation can be arranged through our Concierge by calling +6221 2954 3030. Alternate taxi options are also available from the airport to downtown Jakarta.

    How do I get to JS Luwansa Hotel and Convention Center?

    Please visit our Location & Directions page.

  • hotel amenities

    Do you have free internet in the hotel?

    Yes, we offer complimentary Wi-Fi access in all rooms.

    Do you have a swimming pool/gym?

    Our swimming pool located on the fifth floor of the hotel, and provides a peaceful sanctuary here in the heart of Kuningan, in Jakarta’s Golden Triangle.

    Our spa and fitness center is also located on the fifth floor of the hotel, and offers state-of-the-art equipment, health club facilities, and massage therapy.

    What are the dining options in the hotel?

    We offer several options:

    • Olam All Day Dining
    • Chill Bar and Lounge

    Please visit our Dining page for more information.

  • reservations

    Do you have an early departure fee?

    There is an early departure fee. If you reserved a refundable rate, simply inform us at check-in or before, and we can adjust your departure date with a fee. If you pre-paid your room through another company, booked a non-refundable rate, or do not change your reservation by arrival time, there will be a fee for departing early.

    Do you have connecting rooms?

    Yes; please request connecting rooms when making your reservation.

    Is my identification or passport required at check in?

    We do require Photo ID at the time of check-in for all reservations.

  • transportation / direction

    Where is your hotel located?

    We are located in Kuningan, Jakarta at:
    Jl. Rasuna Kav. C-22 Jakarta 12940 – Indonesia.
    Phone: +6221 5016 2828
    Fax: +6221 5016 2929
    Email:info@jsluwansa.com

    What are the closest transportation stops?

    Bus: The closest bus stop is the Plaza Festival Trans Jakarta Shelter.
    Train: The closest train stops are the Cawang and Tebet Stations.

    Do you offer shuttle service from the airport?

    Yes, a shuttle service is available for an additional fee. Fare based town car transportation can be arranged through our Concierge by calling +6221 2954 3030. Alternate taxi options are also available from the airport to downtown Jakarta.

    How do I get to JS Luwansa Hotel and Convention Center?

    Please visit our Location & Directions page.

  • hotel amenities

    Do you have free internet in the hotel?

    Yes, we offer complimentary Wi-Fi access in all rooms.

    Do you have a swimming pool/gym?

    Our swimming pool located on the fifth floor of the hotel, and provides a peaceful sanctuary here in the heart of Kuningan, in Jakarta’s Golden Triangle.

    Our spa and fitness center is also located on the fifth floor of the hotel, and offers state-of-the-art equipment, health club facilities, and massage therapy.

    What are the dining options in the hotel?

    We offer several options:

    • Olam All Day Dining
    • Chill Bar and Lounge

    Please visit our Dining page for more information.