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Guest Reviews

JS Luwansa Hotel and Convention Center Reviews

FRIEND'S WEDDING

A friend of mine provided me a room when he invited me to his wedding party. Seemed that he has a good sense of choosing a good hotel.

This hotel really amazed me, the reception named Reza (if I'm not mistaken) really welcomed me warmly and all the staffs really provided number one services.

The location is really strategic and surrounded by great shopping center. The facilities and the breakfast were so nice as well. So, do I recommend this hotel to you all? Absolutely..... Yesssss.....

ADI - APRIL 2020

WORLD-CLASS SUPERB HOTEL & RESTAURANT IN THE HEART OF JAKARTA

I'm a frequent business traveler to Jakarta, and JS Luwansa has always been my NO.1 choice. The room is lovely, spacious, and super clean with the most comfortable bed I have ever slept on. Bathroom with shower is immaculate too. Location is superb. Right next to Plaza Festival, walking distance to Gran Rubina and Epicentrum. The staff is extraordinarily well-trained. Services are excellent, from the security, lobby to check-in, welcome fruits, shoe-shining, breakfast, and check-out, etc. Heartfelt thanks and appreciation to the DREAM TEAM at OLAM restaurant: Pak Echo, Mira, Hamzah and Rafli, for their courtesy, professionalism, and dedication. Their outstanding hospitality that makes me feel like home. Overall experience was excellent. I'll definitely recommend this hotel to everybody. 

KEVIN L - MARCH 2020

EXCELLENT STAY

On top of the hotel being nice, clean and located in the center of business district of Jakarta, I would like to specially mention the honesty of the hotel staff members here. I have inadvertently left behind a few hundred bucks of USD cash equivalent in different denominations and currencies in the hotel room. On the selfsame day after I lodged a Loss and Found report upon returning my country of residence, I was informed all the cash was confirmed recovered intact by the operation manger. Bravo and kudos! My highest gratitude to Pak Dedi and team. Way to go and thanks a heap!

RAYMOND A - JANUARY 2020

HONEST AND HELPFUL STAFF MEMBERS

On top of the hotel being nice, clean and located in the center of business district of Jakarta, I would like to specially mention the honesty of the hotel staff members here. I have inadvertently left behind a few hundred bucks of USD cash equivalent in different denominations and currencies in the hotel room. On the selfsame day after I lodged a Loss and Found report upon returning my country of residence, I was informed all the cash was confirmed recovered intact by the operation manger. Bravo and kudos! My highest gratitude to Pak Dedi and team. Way to go and thanks a heap!

KOK YEN S - JANUARY 2020

PLEASANT STAY

Upon arrival, you will notice a body scanner that every guests going in and out of the hotel will have to go through. This added security measure really made me feel safe! The staff are very friendly and was even willing to accompany me get my gojek food delivery order at night. :) The hotel room was very spacious to accommodate 3 beds. There was ample room for everyone to move around. Bathroom was large too! The hotel is located about an hours drive away from the airport and there are a few good malls nearby. Overall, it was a pleasant stay. 

CHESKE - DECEMBER 2019
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