FAQ

There is an early departure fee. If you reserved a refundable rate, simply inform us at check-in or before, and we can adjust your departure date with a fee. If you pre-paid your room through another company, booked a non-refundable rate, or do not change your reservation by arrival time, there will be a fee for departing early.

Yes; please request connecting rooms when making your reservation.

We do require Photo ID at the time of check-in for all reservations.

We are located in Kuningan, Jakarta at:
Jl. Rasuna Kav. C-22 Jakarta 12940 – Indonesia.
Phone: +6221 5016 2828
Fax: +6221 5016 2929
Email:[email protected]

Bus: The closest bus stop is the Plaza Festival Trans Jakarta Shelter.
Train: The closest train stops are the Cawang and Tebet Stations.

Yes, a shuttle service is available for an additional fee. Fare based town car transportation can be arranged through our Concierge by calling +6221 2954 3030. Alternate taxi options are also available from the airport to downtown Jakarta.

Please visit our Find Us page.

Yes, we offer complimentary Wi-Fi access in all rooms.

Our swimming pool located on the fifth floor of the hotel, and provides a peaceful sanctuary here in the heart of Kuningan, in Jakarta’s Golden Triangle.

Our spa and fitness center is also located on the fifth floor of the hotel, and offers state-of-the-art equipment, health club facilities, and massage therapy.

We offer several options:

– Olam All Day Dining
– Chill Bar and Lounge

Please visit our Dining page for more information.